Conni Briggs
strategic leader, results-oriented, collaborative, growth-focused, innovative, mentor
Expertise
Strategic Planning & Execution
Sales Growth
Customer engagement
Staff Retention
Staff Development
Staff Mentorship
Financial Management/Planning
Outreach & Fundraising
Event Management
Marketing
Online Presence
Public Relations
Professional Experience
Operations Manager and Consultant 2024-Present
Acme Global Industries Inc/612 Inc/Super Cub Inc/Orange Sky Yoga, Manhattan, KS
Financial Management
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Duties include reconciling financial records, filing monthly taxes, payroll, royalty reports, and maintaining accurate records in QuickBooks.
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Worked with external accountants to prepare for tax preparation, valuation of companies, and conversion to QuickBooks online.
Business Operations
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Advised on possible restructuring strategies and developed processes to financially separate the companies during the dissolution of business partnership.
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Consulted businesses to improve HR, scheduling, and operations, enhancing processes and effeciency.
Director of Operations 2005-2024
Body First Wellness and Recreation Center, Manhattan KS
Marketing & Sales Growth
- Online: Led website redesign, improved SEO, and directed multichannel Social Media Marketing,
- Branding: Built a client-focused brand through targeted promotions, events, and community engagement.
- Sales Growth Boosted membership services and drove eCommerce growth by 5% with digital marketing strategies.
Human Resources
- Recruitment: Led recruitment using job postings (Indeed, LinkedIn, social media, etc.), job fairs, and networking. Created interview rubrics and processes to ensure inclusive hiring
- HR Management: Oversaw onboarding, human resources management, and record keeping
- Staff Development: Developed and improved onboarding, training, licensure guidance, and development programs with handbooks, Learning Management Systems, online modules, custom materials, and mentoring resulting in reduced turnover and doubling retention.
Financial
- Financial Planning and Analysis: Developed and implemented strategies to improve financial sustainability and optimizing payroll and operational costs. Created reports balance sheets, P&Ls, cashflow statements, and other financial statements to develop budgets, projections, and proposals.
- Financial Strategy: Directed financial strategies that improved sustainability and reduced payroll and operational costs. Collaborated to implement financial response, securing EIDL, PPP loans, and grants to ensure solvency.
- Accounts Payable/Receivable: Managed accounts payable/receivable including membership billing, client payments, billing inquires and disputes, collections, subcontractor and vendor payments utilizing accounting tools. (QuickBooks, Industry specific software, ACH)
- Payroll: Helped manage payroll utilizing ADP and QuickBooks
Business Expansion & Development
· Revenue Growth: Increased revenue by 300% (2015-2017) by transforming an underperforming tennis facility into a thriving, membership-focused business through client retention strategies, targeted marketing, and financial restructuring.
· Operational Restructuring: Combined two locations into one efficient operation, boosting profitability, collaboration, and team dynamics.
Leadership & Management
- Experienced and tested leadership: Over 20 years of experience of leading and managing multiple departments within a dynamic and diverse organization, fostering collaboration, and achieving organizational goals.
- Mentorship approach: Mentored employees to achieve development goals, reducing turnover and doubling retention.
- Operations Management: Oversaw daily operations, – financial planning, program facilitation, employee performance
Community Enagement and Fundraising
Friends of Konza Prairie (Board Member, Treasurer) 2024-present
Konza Environmental Education Program (Docent) 2024-Present
Riley County Senior Center of Manhattan (Fitness Instructor) 2024-Present
Manhattan Cross Country Club (Board Member, Volunteer, Social Media) 2010-2020
Education
Kansas State University- Bachelor of Science, Secondary Education: Biological Science
Skills
My Blog